Public complaints
Public complaints are submitted by verified users, moderated by the FairBusiness team, and reviewed by verified companies. FairBusiness helps vendors and customers reach resolution through clear communication and evidence-based dispute handling.
მოკლედ კაი საიტია მარა გადახდის პრობბლემა აქვს
გადახდის მერჩანტი აგვიანებს იმეილები სგაგზავნას 2-3 საათით
Vebses
ვებ-დეველოპმენტი
by irakli mazmishvili
ძალიან მომეწონა მაგრა…a
asdasdasd asd as dasd as
Vebses
ვებ-დეველოპმენტი
by Ana Margania
პრობლემურია
ასადა სდასდადასდ ასდასდა დასდ ადასდ ასდას დდს
Vebses
ვებ-დეველოპმენტი
N by natia gabelia
Charged twice on the same loan installment
On April 12 my account was debited twice for the same monthly installment. I have screenshots showing both transactions with identical timestamps and amounts. Customer support said 'system error' — no resolution offered after two phone…
Bank of Georgia
Consumer Loan
A by Anna G.
Mortgage rate quoted differently than what I signed
The pre-approval letter quoted 9.2% APR. The actual mortgage agreement I signed had 10.4%. The clerk verbally said 'rate moved' but I never received a written notice between pre-approval and signing.
TBC Bank
Mortgage
A by Anna G.
Bonus card not redeeming at advertised partners
ICR Bonus Card advertised partner discounts at 5 retailers. None of them honored the bonus when I tried. Two even said 'we don't accept that anymore'. The website still lists them.
ICR Shop
ICR Bonus Card
A by Anna G.
ATM ate my card and refused refund — fixed by branch visit
ATM at Vake Park retained my card. The machine showed 'transaction failed'. Online support said 'wait 3 business days'. After a branch visit, the card was returned and 200 GEL was credited back same day.
Liberty Bank
Liberty SmartBanking
A by Anna G.
Internet plan throttled below advertised speed
Subscribed to a 'unlimited 100 Mbps' plan. Speedtests over 30 days show 8-15 Mbps consistently between 6pm and midnight. Three support tickets were closed with 'no issue detected'.
Magti
Mobile Internet plan
A by Anna G.
Withdrawal limit reduced without notice
On April 8 my daily ATM withdrawal limit dropped from 1,000 GEL to 400 GEL with no notification. Needed cash for a medical visit. No email, SMS, or app alert preceded the change.
TBC Bank
TBC Mobile App
D by David K.
Damaged shipment from Zoomer Online
Ordered a laptop. Box arrived dented; laptop screen had a crack along the bezel. Photos at delivery sign-off.
Zoomer
Zoomer Online
D by David K.