Public complaints
Public complaints are submitted by verified users, moderated by the FairBusiness team, and reviewed by verified companies. FairBusiness helps vendors and customers reach resolution through clear communication and evidence-based dispute handling.
Service downtime longer than advertised SLA
Service was down for 6 hours during business hours. The advertised SLA is 99.9% uptime, which would allow at most 8 hours per year — this single outage already exceeds 75% of that.
Bolt Food
Bolt Food Plus
G by Giorgi M.
მომსახურება ორი კვირაა არ პასუხობს
ბილინგის საკითხზე ბილეთი დავარეგისტრირე. ორი ემაილიდან + ერთი ზარიდან 14 დღეშიც პასუხი არ მაქვს.
Glovo Georgia
Glovo Prime
N by Nika D.
Service quality dropped after recent changes
After the most recent platform update, response times have doubled, the app crashes more frequently, and several previously-free features now require a paid tier.
Wolt Georgia
Wolt+
K by Khatuna S.
Unable to cancel subscription via the website
The cancellation button leads to a 'contact support' form. The support form takes 3-5 business days. In the meantime I have been charged again for the next month.
Bolt Food
Same-day Food Delivery
K by Khatuna S.
პროდუქტის აღწერილობა არ ემთხვევა
შეკვეთილი პროდუქტი არ ემთხვევა საიტზე გამოცხადებულ მახასიათებლებს. ორი ფუნქცია, რომელსაც აქცენტი ჰქონდა, აკლია.
Domino’s Pizza Georgia
Domino’s Loyalty Program
? by Anonymous user
Customer service was unresponsive for two weeks
I submitted a support ticket regarding a billing issue. After two follow-up emails and one phone call I have received no substantive response in 14 days.
Domino’s Pizza Georgia
Domino’s Mobile Ordering
T by Tornike Z.
Order delivered late and incomplete
Promised same-day delivery; arrived 2 days later. Two of the four items were missing from the package and substituted without my approval.
Domino’s Pizza Georgia
Domino’s Mobile Ordering
? by Anonymous user
Order delivered late and incomplete
Promised same-day delivery; arrived 2 days later. Two of the four items were missing from the package and substituted without my approval.
Bolt Food
Bolt Food Plus
? by Anonymous user