Resolved
Order delivered late and incomplete
Submitted
March 11, 2026 6:21 am
Approved
March 12, 2026 12:21 pm
In review
with vendor
Vendor replied
2 of 2
Resolved
closed
Case details
What happened
Promised same-day delivery; arrived 2 days later. Two of the four items were missing from the package and substituted without my approval.
Expected resolution
Refund the missing items OR ship them at no extra charge.
Visibility
Public
Resolution outcome
Missing items shipped + 20% refund for inconvenience.
Conversation
5 messages · vendor has 0 replies remaining
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Anonymous user
User
March 11, 2026 6:21 am
Promised same-day delivery; arrived 2 days later. Two of the four items were missing from the package and substituted without my approval.
Approved by FairBusiness
— verified documentation, marked public · March 12, 2026 12:21 pm
Complaint approved by moderator.
Domino’s Pizza Georgia
Vendor
Reply 1/2
March 13, 2026 12:21 pm
We see your concern. Our records show the item was delivered — could you share more details?
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Anonymous user
User
March 16, 2026 1:21 am
Adding more context: this happened twice in the last week. Order numbers in the attachments.
Domino’s Pizza Georgia
Vendor
Reply 2/2
March 17, 2026 9:21 pm
Confirmed — the issue has been escalated to our regional manager. We are issuing a partial refund within 5 business days.
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Anonymous user
User
March 18, 2026 9:21 pm
Missing items shipped + 20% refund for inconvenience.
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