Public complaints
Public complaints are submitted by verified users, moderated by the FairBusiness team, and reviewed by verified companies. FairBusiness helps vendors and customers reach resolution through clear communication and evidence-based dispute handling.
Vendor replied
Service downtime longer than advertised SLA
Service was down for 6 hours during business hours. The advertised SLA is 99.9% uptime, which would allow at most 8 hours per year — this single outage already exceeds 75% of that.
EV
EVEX Medical
EVEX Cardiology
? by Anonymous user
Resolved
Service quality dropped after recent changes
After the most recent platform update, response times have doubled, the app crashes more frequently, and several previously-free features now require a paid tier.
Av
Aversi
24h Pharmacy Delivery
N by Nika D.