Products & services
Every product and service published on Fair Business. Each one is an article written by the company that offers it — with verified user reviews, complaint history, and a transparent rating.
Software & IT
EPAM Continuum Strategy & Experience Consulting
Integrated business, experience design and technology consulting under the EPAM Continuum brand.
Software & IT
Sales AI — Conversational AI for Auto Dealers
Generative conversational AI that engages online vehicle shoppers around the clock and books appointments.
Customer Support & SLA
The overall support promise across every channel — how reliably a company meets its stated response times, stays consistent, and keeps your issue solved.
+94
Live Chat & Messaging Support
In-app and website live chat plus messaging on Facebook, WhatsApp, and Viber — how fast you get a reply, the bot-versus-human balance, and whether chat actually resolves your issue.
B
+51
Account Opening & Onboarding
What to expect when becoming a customer — sign-up and KYC simplicity, document burden, approval time, and first-use guidance.
+133
Billing, Statements & Transparency
How bills and statements are presented and disputed — accuracy, clarity, billing-error handling, and the absence of surprise charges.
A
A
+56
Technical Support & Troubleshooting
How vendors help you fix a technical fault — internet down, app broken, device not working — judged on diagnosis skill, fix speed, outage communication, and whether the fix actually lasts.
B
+15
Cancellation & Retention
How easy it is to cancel a service or contract — process friction, early-termination fees, and whether retention tactics are fair or coercive.
+87
Multilingual Support (KA / EN / RU)
How well a company serves you in Georgian, English, and Russian — across staff, app, website, and documents.
+29
Service Center & Repairs
How to judge an authorized service center: turnaround time, repair quality, genuine parts, and transparent diagnostics and pricing.
+90
Warranty & Guarantee
What a warranty really covers, how to make a painless claim, and the Georgian law that puts the burden of proof on the seller for the first 6 months.
+122