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Geocell

Verified

Tbilisi, Georgia Software & IT Since 1996

Fair Business Score 10 / 10 Excellent

Total Reviews 10 across all products

Complaints 3 public + private

Resolve Rate 100% of 1 closed cases

10 / 10

FAIRBUSINESS SCORE℠

FairBusiness Score℠ is based purely on how customer complaints are resolved — companies are encouraged to resolve complaints to avoid a negative rating. The FairBusiness Score℠ applies to companies only, while Reviews apply to products only and are calculated separately. Learn how it's calculated →

Closed cases

1

Resolved

1

Resolve rate

100%

CUSTOMER REVIEW RATING

See all reviews

Average across this company’s products. Reviews are filed against specific products and aggregated up to the company.

3.9

Based on 6 reviews

Conformity to description

4.0

Price / value

3.8

Quality

3.8

Communication

4.0

Service

3.7

About

Geocell — mobile + roaming.

PRODUCTS & SERVICES 2

Mobile Internet plan 6 reviews · Software & IT Check product

Geocell Roaming 4 reviews · Software & IT Check product

Complaints

How complaints work

Service downtime longer than advertised SLA

Service was down for 6 hours during business hours. The advertised SLA is 99.9% uptime, which would allow… Anna G. February 23, 2026 1/2 replies

Product description didn’t match what arrived

What I purchased online doesn’t match the description. The website said one thing; the actual product had different… Salome K. February 6, 2026 2/2 replies

CUSTOMER REVIEWS

N

Nika D.

· March 3, 2026

Mobile Internet plan

მარტივი ვურჩიო

გასაგები ფასი, სწრაფი მომსახურება, მინიმუმი სიურპრიზი.

Reply from Geocell

მადლობა მიმოხილვისთვის! გუნდს მივაწვდით.

L

Levan M. (Bank of Georgia)

· February 19, 2026

Mobile Internet plan

Mobile app crashes too often

Crashes 2-3 times per session. Otherwise the service is good but the app is critical for me.

Reply from Geocell

Thanks for the kind words! We'll pass this along to the team.

S

Sophio T. (ICR Shop)

· February 9, 2026

Geocell Roaming

დამალული გადასახადებმა გამიფუჭა

სათაური ფასი კარგი იყო. შემდეგ 'სერვისი', 'ტრანზაქცია', 'დამუშავება' — საერთო ჯამში 20%-ით მეტი.

A

Anna G.

· January 16, 2026

Geocell Roaming

ფასი ცოტა მაღალია

ფუნქციები ბაზისურია. იაფიც არსებობს მსგავსი.

A

Anonymous user

· December 3, 2025

Geocell Roaming

სასიამოვნო სიურპრიზი

მოლოდინი დიდი არ მქონდა, მაგრამ სუპერია. განსაკუთრებით აპლიკაცია.

N

Nika D.

· November 12, 2025

Geocell Roaming

Pleasantly surprised

Didn't expect much but it's been excellent. The mobile app especially is well done.