Vendor replied 1 / 2
Fees not disclosed at signup
Submitted
April 1, 2026 6:21 am
Approved
April 1, 2026 4:21 pm
In review
with vendor
Vendor replied
1 of 2
Verdict
—
Case details
What happened
Activation fee, monthly fee, transaction fee — none of which were on the signup page.
Expected resolution
Refund the undisclosed fees + add them to the public price page.
Visibility
Public
Conversation
2 message · vendor has 1 reply remaining
D
Davit C.
User
April 1, 2026 6:21 am
Activation fee, monthly fee, transaction fee — none of which were on the signup page.
Approved by FairBusiness
— verified documentation, marked public · April 1, 2026 4:21 pm
Complaint approved by moderator.
Aldagi
Vendor
Reply 1/2
April 5, 2026 1:21 am
Thanks for raising this — we are reviewing the case and will get back within 48 hours.
Vendor has 1 reply remaining. If the user responds, the vendor's next reply must resolve the case or it escalates to admin review for a decision.
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