MFO Crystal / Microbank Crystal

Average across this company’s products. Reviews are filed against specific products and aggregated up to the company.

JSC MFO Crystal, founded in 1995 by internally displaced people from Abkhazia, is one of Georgia’s leading financial-inclusion institutions. Headquartered in Kutaisi, it serves more than 100,000 customers through around 50 branches, focusing on micro and small-business loans that help entrepreneurs and households access financing across the regions. Crystal was the first non-bank financial institution in the region to receive a Fitch rating, reflecting its scale and standing in the sector. Having evolved into a microbank, it continues to broaden access to credit beyond the major cities. On Fair Business you can read customer reviews of Crystal, see its complaint-resolution record and check its Fair Business Score.