Product description didn’t match what arrived

What I purchased online doesn't match the description. The website said one thing; the actual product had different specifications and was missing two features that were prominently advertised.

Thanks for getting in touch. Our team will reach out by end of day to resolve this.

Thanks for the response, but the issue is still happening. I have new screenshots — attaching now.

We've shipped a replacement unit free of charge. You should receive tracking info by tomorrow.

Replacement unit shipped.